Privacy Policy

This Privacy Policy explains how WPSERVICE LAB, operated by Individual Entrepreneur Dmitriy Gabdrakhmanov (IIN 021102550416), collects, uses, and protects your personal data when you visit wpservicelab.com or use our services.

1. Information We Collect

We collect information you provide directly through our contact form and communication channels:

• Contact form data: name, email address, domain, project details, and any additional information you provide in the message field.
• Communication data: messages sent via Telegram, Upwork, LinkedIn, or email.
• Newsletter subscriptions: email address if you subscribe to blog updates.
• Automatic data: IP address, browser type, and usage data collected through standard server logs. We do not use tracking or advertising cookies.

2. How We Use Your Information

• To respond to your inquiries and provide quotes for services.
• To deliver the WordPress services you request.
• To send blog updates if you subscribe (you can unsubscribe anytime).
• To improve our website and services.
• To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on your consent (when you submit the contact form or subscribe) and our legitimate business interest in providing services and responding to inquiries. You can withdraw consent at any time by contacting us.

4. Data Storage and Security

Your data is stored in a secure cloud database (Vercel Postgres / Neon) hosted in the EU/US. Access is restricted to the sole operator (Dmitriy Gabdrakhmanov). We use HTTPS encryption for all data transmission. Lead data is retained for as long as needed to provide services, then deleted upon request.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers: Vercel (hosting), Neon (database), Telegram (notifications) - only to operate our services.
• Legal authorities: if required by Kazakhstan or international law.

6. Your Rights

Under applicable data protection laws (including the GDPR if you are in the EU/EEA, and the Law of the Republic of Kazakhstan "On Personal Data and Their Protection"), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at Telegram @wpservicelab or via the contact form.

7. Cookies

Our website uses essential cookies for theme preference (light/dark mode) and basic functionality. We do not use tracking or advertising cookies. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us for deletion.

9. International Data Transfers

As we use cloud services hosted in the EU and US, your data may be processed outside Kazakhstan. We ensure appropriate safeguards are in place, including using providers that comply with GDPR or equivalent data protection standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Information

Data Controller: Individual Entrepreneur Dmitriy Gabdrakhmanov
IIN: 021102550416
Address: Petropavlovsk, Kosmonavtov St. 20, North Kazakhstan Region, Kazakhstan
Phone: +7 700 654 6221
Telegram: @wpservicelab
Email: privacy@wpservicelab.com

Questions about this Privacy Policy? Contact us.